Consumer Information

Patient Falls

The risk of falling increases with age in particular for people over the age of 65 years.  Falls related injuries can include minor skin abrasions, joint dislocation, fractures and head injuries.  These injuries may result in hospitalisation or an increase in length of hospital stay.  The risk of falling can greatly increase when admitted to hospital due to a range of factors including illness and unsteadiness, adapting to a new environment, the introduction of new medication s and walking in unsafe footwear or slippers.

 Reducing the risk of patient harm resulting from falls is one of the patient safety goals of the Australian Commission on Safety & Quality in Healthcare (ACSQHC).  McCourt Street Day Surgery has a falls prevention program that provides guidelines for everyone involved in the care of patients who are identified as being at risk.  The hospital uses specific criteria and tools to risk assess patients and put in place a number of strategies to minimise falls whilst in hospital.

What is McCourt Street Day Surgery doing to further reduce falls?

  • Assessment of all patients at risk from falls

  • Implementation of precautions to reduced the risk of falling – for example use of walking aids

  • Education and training of staff in falls prevention, reduction and management

  • Reporting, investigating and monitoring  falls incidents

  • Quality improvement activities to prevent falls and minimise harm

  • Spot inspections of the hospital environment to reduce the risk of falls

Further reading: Nine steps to Stay on Your Feet – WA Health

Hand Hygiene

Information for Patients and Visitors
Hand hygiene is another name for hand washing or cleaning.  Hand hygiene is the single most important factor in reducing hospital acquired infections. Our hands may look clean but germs are invisible to our eyes. We can unknowingly transmit germs on our hands to others and our environment.  The accepted way of measuring hand hygiene is for an auditor to watch healthcare workers as they go about their day, treating patients in hospital. There is a government–approved organisation called “Hand Hygiene Australia”.  Each opportunity for hand hygiene is called a “moment”.  Five moments for hand hygiene have been identified by the World Health Organisation as the critical times when hand hygiene should be performed in hospital.  These are:

  • Before touching a patient

  • Before a procedure

  • After a procedure

  • After touching a patient

  • After touching a patient’s belongings or surroundings

Working together…
Your healthcare worker should perform hand hygiene. If you did not see them and are concerned please feel free to ask them. We can all play a major role in stopping the spread of infections to our family and friends.
It’s very important that each time you visit someone in a healthcare facility you clean your hands, even if your hands look clean. Hand hygiene is a general term referring to the use of soap & water or a waterless hand rub to cleanse your hands.

It is important to perform hand hygiene as you enter and leave the hospital and also:

  • After going to the toilet

  • After blowing your nose

  • After smoking

  • After handling/patting animals

  • Before, during & after preparing food

  • When your hands are visibly dirty

For more information about how you can help:
Read: Hand hygiene information available at our reception

Medication Safety

Medicines are commonly used to treat a variety of conditions in the healthcare setting and therefore it is important to measure the risk of errors.  The Australian Commission on Safety & Quality in Healthcare (ACSQHC) has introduced a number of safety initiatives for medication administration and reconciliation and Subiaco Private Hospital has adopted these strategies. These include:

  • Use of the National Inpatient Medication Chart which standardises the documentation on how medicines are prescribed and ordered.

  • Implementation of the User-Applied Labeling of Injectable Medicines recommendations has assisted in preventing medication errors related to the wrong route, dose or medication being administered.

In addition, SMcCourt Street Day Surgery has medication policies and processes in place which have been developed using best practice principles.

McCourt Street Day Surgeryl takes all medication errors very seriously.  Staff is encouraged to report all error no matter how minor they may seem.  All medication incidents are investigated thoroughly and reported to the Management Committee and Medical Advisory Committee

Pressure Injuries
Pressure injuries are areas of damage to the skin and underlying tissue caused by constant pressure or friction. This type of skin damage can develop quickly in anyone with reduced mobility, such as older people or those confined to a bed or chair. Pressure injuries are recognised worldwide as a common cause of harm to patients and could cause significant pain and discomfort which may result in a slower recovery for the patient.  Subiaco Private Hospital has many strategies in place to prevent pressure injuries developing.  

What is McCourt Street Day Surgery doing to reduce pressure injuries?

  • A risk assessment is performed on admission using an evidenced based tool to identify patients that are vulnerable to pressure injuries

  • Pressure relieving devices are used.  These include specialesed mattresses, cushion, wedges, sheepskins, water filled supports, heel elevators and gel filled supports

  • Preventing exposure to excessive moisture or dryness

  • Positioning: regularly changing the position of the patient and encouraging walking or movement if possible

  • Education for nursing staff in pressure injury identification, prevention and management

  • Patient education provided on pressure injury  prevention at pre admission and during the hospital stay
Infection Rates

McCourt Street Day Surgery has implemented infection control procedures, and staff take every precaution to avoid infections. However, some patients have a higher risk of acquiring an infection in hospital. Patients with wounds, invasive devices (such as drips) and weakened immune systems are at greater risk of infection than the general public. We need to avoid infections because they may lead to a longer recovery time.

What are Healthcare Associated Infections?

Healthcare associated infections (HAI) are infections that occur as a result of healthcare interventions and are caused by micro-organisms such as bacteria and viruses. They can happen when you are being treated in hospital, at home, in a GP Clinic, a nursing home or any other healthcare facility.

Some infections occur after an invasive procedure such as surgery and can be treated with antibiotics. However there are some infections such as Methicillin Resistant Staphylococcus Aureus (MRSA) are more difficult to treat because they are resistant to certain antibiotics.

The risk of getting these infections depends on how healthy you are, how long you have been in hospital and certain medications that you take (including antibiotics).

These specific infections require the use of special antibiotics and, at times, admission to hospital.

What is McCourt Street Day Surgery doing to prevent infections & to further reduce infections?

McCourt Street Day Surgery collects data on hospital acquired infections and analyse the data to identify patterns and trends. Infection rates are shared and discussed with clinicians in an effort to identify and implement the best practices to reduce the risks for infection.

Improvement strategies can include:

  • Watching, auditing and measuring how often staff wash their hands using soap and water or hand sanitiser.

  • Routine use of gloves and sterilised equipment.

  • An Infection Control Nurse to investigate issues, educate staff and carry out strategies to reduce infections.

  • Use of specialised approved disinfectants for cleaning and disinfecting rooms, bathrooms, equipment and shared areas. High level disinfection and sterilisation are used according to national guidelines.

  • Placement of hand sanitiser dispensers.

  • If additional precautions are required, staff may wear gloves, gowns, masks and goggles.

How can you help?

Patients and visitors play an important role in health care system. Hand washing is the most important way that patients and visitors can prevent the spread of infection in hospital. Waterless hand sanitiser is just as effective as washing with soap and water.

There are a number of things you can do to reduce the risk of infection:

  • Wash your hands carefully with soap and water or use hand sanitiser upon entering the hospital

  • Cover your mouth and nose with a tissue when you cough or sneeze (or into your elbow if you don't have one). Clean your hands afterwards – every time!

  • Report any infection you have had, especially if you are still on antibiotics

  • Make sure you take the full course of antibiotics you have been given, even if you are feeling better

  • If you have a dressing or a wound, keep the skin around the dressing clean and dry. Let the healthcare worker looking after you know promptly if it becomes loose or wet

  • Stop smoking before any surgery, as smoking increases the risk of infection.
  • Consider postponing your visit if you have an illness such as a cough, cold or gastroenteritis

  • Wash your hands carefully with soap and water or use hand sanitiser.
Your Health and Wellbeing

McCourt Street Day Surgeryl is interested in your health and wellbeing. This page contains information about how you can reduce the risks of illness or disease as well as improve your overall health.

Falls Prevention Brochure
If you are at risk of falls or have had a fall in the past, it is worthwhile thinking about how to make your home environment safer. “Nine Steps to Stay on Your Feet” brochure published by WA Health gives you information on how falls can be prevented while in hospital.

Heart Disease Prevention
The Heart foundation website ( is a useful resource with information about:

Heart conditions
Healthy Living
Physical Activity
Healthy Weight
Mental health
Healthy Kids
Women and heart disease
Heart smart recipes

The Australian Institute of Health and Welfare has information about cardiovascular disease including stroke, heart disease and high blood pressure. There is information to help you identify risk factors for these diseases -

Diabetes Prevention

This website can be viewed in a number of languages including Spanish, Italian, Greek, Turkish and Croatian. It offers an explanation of what Diabetes is and how to assess if you are at risk. There is information to help you if you have just been diagnosed and information specific to indigenous Australians. The site also contains recipes and a link to an online shop where discounted products for the management of diabetes can be purchased.

Cancer Risk Reduction

The Cancer Council website has information about different types of cancer including detection, diagnosis and treatment. It has a cancer smart lifestyle page which refers to the National Cancer Prevention Policy. The policy is a comprehensive set of recommendations, outlining how national action by governments and non-government organisations can reduce new cases of cancer from occurring.

There is a number for the helpline and a link to the on line shop where you can buy sun protective products.

For help to stop smoking please see the QUIT website. This site includes information about the helpline, how to get a online coach to help you stop smoking and a step by step guide to stopping smoking. It also outlines the health consequences of smoking.

Improved Nutrition and Diet
This ‘Nutrition Australia’ site covers healthy eating for different age groups as well as healthy weight and a recipe library.

Asthma education
The Asthma Foundation of Australia website has a comprehensive list of brochures including:

Asthma - The basic facts
Asthma medications and delivery devices
Asthma in the under 5’s
Asthma in the workplace
Being active with Asthma
Asthma at school for school staff

Contact Us

McCourt Street Day Surgery

28 McCourt Street
West Leederville, WA 6007

Open: 8.00am to 5.00pm Mon -Fri

Ph: + 61 8 9382 3836
Fax: +61 8 9388 3755